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FAQs

Where are TCB Global's warehouses located?

TCB Global is a third-party logistics (3PL) company with two fulfillment centers: our Henderson, Nevada facility in the Las Vegas metro and our Orlando, Florida facility. Between the West and East coasts, we can position inventory closer to your customers and cut transit times and shipping costs.

What industries does TCB Global specialize in?

We specialize in beverage and consumer packaged goods (CPG), ecommerce brands, and freight. Most of our clients are growing brands that need inventory handled with lot tracking, rotation rules, and clean records, not just stored on a shelf.

How fast do you ship orders?

Orders received by 12 p.m. Pacific ship the same business day. With fulfillment centers in the Las Vegas metro and Orlando, most U.S. customers get their orders within 2–3 business days by ground. Exact transit depends on destination and carrier, and we confirm both in your service agreement.

Which ecommerce platforms and systems do you integrate with?

TCB Global connects to more than 100 sales channels and business systems through our Extensiv warehouse management system. That includes:

- Shopify, Amazon, Walmart Marketplace, WooCommerce, BigCommerce, eBay, Etsy, Magento, Squarespace, Faire, and Wayfair
- NetSuite and QuickBooks Online
- ShipStation
- EDI through SPS Commerce.

Orders flow in automatically and tracking flows back to your store, so no one types anything twice. If your platform isn't listed, ask us. CSV and FTP file transfers cover most custom setups.

How does TCB Global price fulfillment, and are there minimums?

Our pricing is based on throughput: what we receive, pick, pack, and ship, plus storage and postage. Each client has a monthly minimum, and we set it based on order volume and product profile, so smaller brands aren't priced like enterprise accounts. Every quote is custom.

Do you handle returns?

Yes. TCB Global manages returns end to end. We receive and inspect each returned item, then restock, quarantine, or dispose of it based on rules you set. Restocked units go back into available inventory so they can sell again.

Do you offer kitting and assembly services?

Yes. TCB Global assembles kits, bundles, subscription boxes, gift sets, and promotional packages at our Las Vegas metro and Orlando facilities. You send the components, and we build each unit to your spec, track it as its own SKU in inventory, and ship it on demand or in bulk.

Are TCB Global's facilities FDA-registered?

Yes. Both TCB Global facilities are registered with the U.S. Food and Drug Administration: Henderson, NV (Reg. No. 16910886318) and Orlando, FL (Reg. No. 16104984420). We support lot and batch tracking, expiration-date capture, FIFO/FEFO rotation, and lot-level traceability for recall readiness. FDA registration does not mean FDA approval or certification.

Do you handle B2B and retail distribution?

Yes. Alongside direct-to-consumer orders, TCB Global ships wholesale and retail orders to distributors, retailers, and other businesses. We handle pallet and case-pack shipments, follow retailer routing and labeling requirements, and process EDI orders, so one inventory pool covers both your ecommerce and wholesale channels.

How long does it take to start with TCB Global?

Most clients go live within 1-2 week. Once we've gone through all the steps of onboarding, we start shipping orders usually within 14 days.